We do indeed sell rental insurance. we would always advise customers to try for a transfer if possible as it provides better protection than insurance from rental companies. Purchased insurance is a little more restrictive than a transfer in the following ways:
Private car insurance policies, which a majority of our customers have, can be restrictive when it comes to commercial hire vehicles. Even “open drive” insurance policy types do not apply to commercial vehicles. So if you wish to use your own policy, you must do what is known as a transfer.
Begin by contacting your broker or insurance company. Explain to them that you need to rent a van or truck and they will request some details. Common details needed for the insurance transfer to the rental vehicle are as follows:
Payload
Again this depends on the insurance company, typically you should be able to transfer onto any vehicles that can be driver on a car licence, this covers all our rental vans and light hire trucks. Private policy insurers will not agree to a transfer onto a vehicle above the car licence limit.
Have all the relevant vehicle details at hand. If it is a house move and your registered address is changing, make sure the insurance company are aware of the fact, they really cannot refuse then.
If you are moving goods, make sure the insurance company knows that they are “personal household goods”.
Another tip is being forthright. Do not ask if they will do a transfer for you, tell them that you need a transfer arranged for day X at time Y. Always ask what the charge is. One insurance company typically looks for 61 Euro for a 1 day transfer, which is madness. If the charge is up to 30 Euro for a one day transfer, we recommend taking it.
Insurance companies are all about risk. They are aware that their policyholder may be at higher risk in a rental vehicle than when driving their own car. This is down to many customers being unfamiliar with the dimensions of hire vans and trucks.
Over the last 3 years there has been a sea change in relation to insurance company’s attitudes to rental vans and trucks. Most do not want to provide transfers. If an insurance company do not wish to provide the service they will either flat out refuse to do the transfer or they will look for a very high premium to do a transfer. For example Aviva typically look for 63 euro for a single day transfer which provides no value for money.
One company who still provide excellent transfers at no additional cost are FBD, if you are an FBD customer you are pretty much assured a transfer for free. Some schemes for Public servants are also good when it comes to transfers. This is particularly true of the Cornmarket Teachers scheme which is excellent for transfers.
The lower cost policies tend to be the most restrictive when it comes to transfers and usually will refuse.
By John Murphy
Manager
Vanrentals.ie
